My Services
UX Design & Strategy
Behavioral Design
Concept Maps
Design Pillars
Design Systems
Documentation & PDKs
Drawing, Sketching
Ideation
Mindsets
Personas
Process Mapping
Rapid Iteration
Service Blueprinting
Site Mapping
Storyboards
System Mapping
Synthesis
User Journey Mapping
Wireframes
UX Design Research
A/B Testing
Affinity Diagramming
Behavior Mapping
Card Sorting
Cognitive Walkthrough
Competitive Evaluation
Contextual Inquiry
Content Audit
Cultural Probe
Diary and/or Photo Studies
Emotional Journey Mapping
Ethnography
Heuristic Evaluation
Interviewing
Survey Design
System Usability Score
User Testing (digital, physical, service flow)
WCAG 2.0 Assessment
Leadership & Facilitation
Codesign
Consensus
Creative Direction
Mentoring
Opportunity Prioritization
Participatory Design
Presentations
Project Management
Public Speaking
Roadmapping
Stakeholder Alignment
Teaching
Workshops
Writing
Tools
Adobe | Axure | Figma | InVision | Sketch
Recent Recognitions
Panelist for 2024 Fast Company Grill
Panelist for 2021 Women in Tech: Hollywood
Presenter at 2019 Fjord Equinox, Awarded “Best of North America”
Recent Press
The New School, 2024: “New School Alums Talk Inclusive and Data Driven Design at SXSW”
Lippincott, 2024: “SXSW 2024: AI, designing for impact, and the future of brand” by Tom Ajello
Harvard Business Review, 2015: “Dysfunctional Products Come from Dysfunctional Organizations”
by Jon Kolko
